• "The last decade has brought an explosion in dazzling technological advances — including enhancements in surround sound, high definition television and 3-D — that have transformed the fan’s experience. There are improvements in the quality of media everywhere — except in music. In many ways, the quality of what people hear — how well the playback reflects the original sound— has taken a step back. To many expert ears, compressed music files produce a crackly, tinnier and thinner sound than music on CDs and certainly on vinyl. And to compete with other songs, tracks are engineered to be much louder as well. … In fact, among younger listeners, the lower-quality sound might actually be preferred. Jonathan Berger, a professor of music at Stanford, said he had conducted an informal study among his students and found that, over the roughly seven years of the study, an increasing number of them preferred the sound of files with less data over the high-fidelity recordings."
  • On the need to replace risk management with risk leadership. "In a complex and dynamic world an increasing number of challenges have the character of wicked problems, i e problems which usually are impossible to formulated in isolation and often without straight forward or verifiable solutions. The problem is that our risk management methods cannot cope with these kinds of problems, sometimes even intertwined with more traditional problems." As David Hancock explains, "What confuses real decision-making is that behavioural and dynamic complexities co-exist and interact in what we call wicked messes. Dynamic complexity requires high level conceptual and systems thinking skills; behavioural complexity requires high levels of relationship and facilitative skills."