Alex Soojung-Kim Pang, Ph.D.

I study people, technology, and the worlds they make

Month: March 2010 (page 1 of 5)

Justin Fox on economists versus historians

Harvard Business Review blogger Justin Fox talks about why economists have become more prominent public intellectuals than historians: He argues that

economists had managed a remarkable balancing act between making the guts of their work totally incomprehensible — and thus forbiddingly impressive — to the outside world while continuing to offer reasonably straightforward conclusions. The basic form of an academic economics paper is a couple of comprehensible paragraphs at the beginning and a couple of comprehensible paragraphs at the end, with a bunch of really-hard-to-follow math or statistical analysis in the middle. An academic history paper, on the other hand, is often an uninterrupted cascade of semi-comprehensible jargon that neither impresses a lay reader nor offers any clear conclusions.

The one economist in the audience had another suggestion. Most economic work was aimed at prediction, and the world is always hungry for predictions. He added that most macroeconomic predictions are worthless (he was a microeconomist), but that doesn't seem to have damped the demand for them.

Once again, it's clear that Philip Tetlock's work explains everything.

But seriously, it seems to me that one of the key features of any form of prediction or forecast- or even something less formal, like scenarios- should be transparency: if you're asking people to base their actions in the expectations that certain futures are more important to prepare for than others, it's imperative that you be able to explain to yourself and others how you came to think that those futures were worth taking more seriously. It's never possible to clearly describe every step in your thinking: all knowledge work involves a measure of intuition and tacit knowledge that's acquired over years of practice.

There should be no shame in acknowledging that, and I think we have a lot more to gain than to lose from greater transparency. Obviously it opens your work up to criticism, but also to improvement- and potentially, rapid improvement. It's essential for making users smarter. The most thoughtful clients I've worked with were the ones who best understood what I do. (Knowing how someone else works doesn't make them obsolete: I love to read about tailoring, but that doesn't make me a cutter.) And it's important for any work that people aren't just going to apply, but are expected to adapt and extend- which is exactly what happens with scenarios and forecasts. Good tinkering and hacking depends on an ability to get under the hood, play with the parts, understand why things are put together this way rather than that, and thus see new possibilities and uses for products. Perhaps scenarios and forecasts should be designed not just to be read, but torn apart, recombined, and reused: they should be able to stand being assembled in new ways and used in contexts their authors never imagined.

[via Ezra Klein]

links for 2010-03-30

  • "We know that physical conditioning, weapons training and fighting skill prepare soldiers for the rigors of combat, but a recent study by cognitive neuroscientist Amishi Jha shows that meditation practice gives them "mental armor" to better withstand the trauma of war."
    (tags: meditation psychology neuroscience attention)
  • [Subscribers only.] "Reflecting on emerging technologies, life-log projects, and artistic critiques of sousveillance, we explore the potential social, political, and ethical implications of machines that never forget. We suggest, given that life-logs have the potential to convert exterior generated oligopticons to an interior panopticon, that an ethics of forgetting needs to be developed and built into the development of life-logging technologies. Rather than seeing forgetting as a weakness or a fallibility, we argue that it is an emancipatory process that will free pervasive computing from burdensome and pernicious disciplinary effects."
    (tags: memory ubicomp endofcyberspace)
  • CSCW 2004 was an engaging experience along numerous dimensions. In addition to an interesting collection of papers, panels and keynotes presented in the frontchannel(s), we had WiFi coverage and designated IRC channels throughout all the sessions. In one session, we projected the IRC window onto the main presentation screen, moving the backchannel toward the frontchannel, creating what might be described as a sidechannel that everyone could see.
    (tags: communication sidechannel)
  • "[The predictable pathways of information are changing: the physical world itself is becoming a type of information system. In what’s called the Internet of Things, sensors and actuators embedded in physical objects—from roadways to pacemakers—are linked through wired and wireless networks, often using the same Internet Protocol (IP) that connects the Internet. These networks churn out huge volumes of data that flow to computers for analysis. When objects can both sense the environment and communicate, they become tools for understanding complexity and responding to it swiftly. What’s revolutionary in all this is that these physical information systems are now beginning to be deployed, and some of them even work largely without human intervention." Well, yes.
    (tags: internetofthings technology internet innovation endofcyberspace)
  • Links to articles, book chapters, etc.
    (tags: library library2.0 endofcyberspace)
  • "The past twenty years have seen a building boom for downtown public libraries. From Brooklyn to Seattle, architects, civic leaders, and citizens in major U.S. cities have worked to reassert the relevance of the central library. While the libraries’ primary functions—as public spaces where information is gathered, organized, preserved, and made available for use—have not changed over the years, the processes by which they accomplish these goals have. These new processes, and the public debates surrounding them, have radically influenced the utility and design of new library buildings."
    (tags: library library2.0 endofcyberspace cities architecture)

Leon Fuerth on “Strategic Myopia: The Case for Forward Engagement”

From Leon Fuerth, "Strategic Myopia: The Case for Forward Engagement":

The habit of heavily discounting the future in favor of the nearterm must be abandoned, for the simple reason that the future—defined here as the rate of incidence of major social change—is accelerating. That acceleration represents, in turn, the dramatically quickened pace of science and technology, translated into ethical, political, economic and social consequences. If we are overtaken and swamped by the accelerating rate of change, then it is likely that our society will fail to grasp major opportunities for advancement and forfeit them to others who are more alert. We will also fail to take action in time to mitigate the societal impact of major, abrupt dislocations….

Leaders are not unmindful of the need to think of the longer-term implications of their actions, but they also know that representing the interests of the future often involves significant political risk to themselves in the present. Faced with such a choice, they frequently take comfort from the bromide that it is impossible to predict the future. That is certainly true in a literal sense, but it obscures a much more important fact: that it is entirely feasible to think about the future in disciplined fashion and to reach conclusions about it that ought to be important factors in the making of contemporary policy.

Forecasting will never reach the point at which it eliminates doubt. However, it can be used as part of an orderly policymaking process to diminish risk and to maximize opportunity. Our era is destined to be marked by accelerating, deep change. In such a period it is increasingly dangerous to make policy only in the short term or to look at the universe of possibilities through the filter of ideology. An important hallmark of successful governance is the timely ability to recognize what may happen, in order to have the best possible chance of influencing what does happen. Democratic governance is at risk of losing this capacity by failing to analyze the alternative paths that lead towards futures that are desirable, or away from those that are not, and especially by failing to begin that process early enough to permit adequate time for the debate and deliberation our system requires.

During the Cold War, the United States practiced “Forward Deployment”: placing its intelligence sensors and its military forces at strategic locations chosen to improve our ability to engage the enemy as early as possible, on terms advantageous to ourselves. We should now be practicing what ought to be thought of as “Forward Engagement”: recognizing and responding to major societal challenges sooner rather than later, when our leverage over the course of events is greatest and the costs for influencing them are lowest.

Google’s cloudy Web clipboard

One of the things this project has taught me is that metaphor is really important: talking about the Internet as a place had very real impacts on copyright law, user interface design, and our expectations about the impact the Internet would have on the future. So shifts in metaphors matter too.

One of the things I've been paying attention to is the growing popular use of the term "cloud" to describe the Web. Usually this is in the context of some service that's migrated from the desktop to the Web, and the implication is that said service- your address book, word processor, calendar, what have you- no longer is chained to your desktop, but it accessible from any devices through "the cloud."

Today I noticed that Google Docs doesn't have a clipboard; instead, it has a "Web clipboard."

webclipboard.jpg

Notice that the Web clipboard isn't a conventional clipboard icon, but a clipboard with a cloud in front of it.

Now, there's a lot of incongruity in this icon. The combination of cloud + clipboard not exactly consistent: you can't attach a cloud to a clipboard, nor do you normally see clipboards rising in the sky.

Yet if you know that cloud = Web, it makes sense. Cloud + clipboard = "Web clipboard." But in order for it to work, you need to be reasonably familiar with the idea of the Web as a cloud. Not a place, but a cloud- something that floats around in the sky, visible from anywhere. Google's icon designers are assuming that people are familiar enough with the cloud = Web equation to make its use uncontroversial. Another step away from cyberspace as place.

links for 2010-03-27

Donald Michael and the problem of retrospection in futures

Recently I came across a discarded copy of a pamphlet by Donald Michael, Cybernation: The Silent Conquest. Michael was part of that generation of American social scientists that created things like the Center for the Study of Democratic Institutions and the Ad Hoc Committee on the Triple Revolution (if I ever start a band that's what I'm going to name it).

Cybernation is a pretty fascinating historical document, because the arguments it makes about the coming revolution in automation sound like the same ones we make today about robotics, the Web, etc.

Computers are being used rather regularly to analyze market portolios for brokers; compute the best combinations of crops and livestock for given farm conditions; design and 'fly' under typical and extreme conditions rockets and airplanes before their are built… write music, translate tolerably if not perfectly from one languages to another, and simulate some logical brain processes…. Also, computers are programmed to play elaborate 'games' by themselves or in collaboration with human beings. Among other reasons, these games are played to understand and plan more efficiently for the conduct of wars and the procedures for industrial and business aggrandizement. Through such games, involving a vast number of variables, and contingencies within which these variables act and interact, the best of most likely solutions to complex problems are obtained. (Cybernation, p. 7)

The National Association of Manufacturers' filmstrip voice-over tone aside, this paragraph from 1962 sounds like a pretty good list of the cool things futurists are still highlighting as Revolutionary Uses of Computers.

This theme of the- what, institutional amnesia?- appeared explicitly tonight, when I came across a retrospective piece Michael published in 1985. Again it inspired a little deja vu:

How is it that, when I reflect on over 23 years of sharing thoughts about the future, I really cannot convince myself that I know why I was right sometimes and wrong other times? Indeed, often I cannot clearly decide whether I have been right or wrong! Inadequate documentation contributes to this but there are other far more profound reasons for my retrospective malaise. (Donald N. Michael, "With both feet planet firmly in mid-air: Reflections on thinking about the future," Futures (April 1985), p. 94.)

I also found this interesting, in a slightly disquieting way:

The pronouncements of experts are useful, when thinking about the future, not because their information is based on esoteric and valid knowledge about social change, though that occasionally may be so (but how is one to know?), but because, by virtue of the authority with which they are endowed, i.e. as experts, they are able to influence the definition of social reality others hold. Their expertness resides not in a prescience their logic engenders but in the 'psychologic' that logic activates: the authority of logic and, therefore, of the expert as a practitioner of logic, is what carries weight. This source of authority legitimizes the stories they tell. But the source also tends to subvert the story- tellers’ own recognition that they are telling stories. Their own belief in their authority, ie the authority of logic, leads them to believe they are doing something very different from 'merely' telling stories.

Over the years these insights and learnings have led me less and less to the doing of futures studies and more and more to questions and understandings regarding the functions futures studies perform, or could perform. (ibid., 96)

Really, the whole thing could have been subtitled, "why we need social scanning."

links for 2010-03-26

  • This is very stimulating. "We are facing a pandemic of ‘designed stuff’ and we have reached a contamination point, a crisis for Design. Why are we not more pertubed and disturbed, why are we so tolerant? Should we not be calling for a guerrilla war against ‘designerism’ or do we need a revolution to cut the ties with the heroes of 20th Century Design?"
    (tags: design communication culture future)

links for 2010-03-25

  • Casey Fenton is the founder of CouchSurfing, a global movement that connects travelers with locals in over 230 countries and territories around the world. Here he talks with What's Mine Is Yours author Rachel Botsman about trust and reputation, community decision-making, social entrepreneurship, and the future of travel.
    (tags: collaboration socialsoftware)

Car cost-sharing: finally around the corner?

Back in 2004, when I was a columnist for Red Herring, I wrote a piece about what would happen when reputation systems make their way into the world— that is, when they stop being things that we only consult in online transactions, and become things we can consult easily in real-world transactions. I talked about how they could jump-start car-sharing systems.

Today, I saw an article about RelayRides, a

person-to-person car-sharing service, which will be launching soon in Baltimore. Unlike fleet-based services—Zipcar, City CarShare, I-GO, and others—which maintain their own vehicles, RelayRides relies on individual car owners to supply the vehicles that other members will rent.

There are a couple other services like this, including Divvycar, but there seems to be a sense that these systems are ready to take off. So "why are peer-to-peer car-sharing services emerging now?"

Part of the answer might lie in the way online and offline services like Zipcar, Prosper, Netflix, and Kiva.org are training us to share our stuff—people are simply getting used to the idea. “‘Zip’ has become a verb to the point that we could ‘zip’ anything—they just happened to start it with cars. Close on their heels was Avelle (formerly Bag, Borrow Or Steal) and now SmartBike for bikes on demand. The next step seems to be a crowd-sourced version of Zipcar,” says Freed.

Another part of the answer might be found in our response to the ecological and economic crises Americans are facing. As Clark explains, “You just think of the number of cars on the road, and the resource that we have in our own communities is so massive… what the peer-to-peer model does is it really allows us to leverage that instead of starting from scratch and building our own fleet.”

From an individual’s perspective, peer-to-peer sharing is a means for owners to monetize their assets during times when they don’t require access to them. But peer-to-peer models can also be understood to utilize existing resources more efficiently—ultimately, to reduce the number of cars on the road—through shifted mentalities about ownership, the intelligent organization of information and, increasingly, through real-time technologies.

Since peer-based car-sharing companies don’t bear the overhead costs of owning and maintaining their own fleets, they don’t require the high utilization rates for vehicles that Zipcar and similar programs do—the result is comparatively fewer limitations for the size and scale of peer-to-peer operations.

Always satisfying for a futurist to see the future actually start to arrive.

links for 2010-03-24

  • 2010 "moved from the year of the Ox to the year of the Tiger. Perfect. 2009 saw a certain ox-like obstinacy — stunned by the economic downturn, people, governments and economies plodded along, keeping their heads down. 2010, however, is eminently Tigerish. We face many tremendously complicated issues this year. If tigers were global threats, this year we have many by the tail.
    (tags: globalization future catastrophe)
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